Privacy Policy

Last updated: 8 July 2026

This Privacy Policy explains how Poqantka collects, uses and protects personal information when you use our website and online English learning platform.

Poqantka is a digital online English learning platform. Customers can create an account and access learning materials, interactive lessons, reading and listening practice, vocabulary tools and other digital learning features.

1. Information we collect

We may collect the following information when you use Poqantka:

account information, such as your email address and password details needed to log in;
learning information, such as saved words, learning progress or content you use on the platform;
technical information, such as browser type, device information, IP address, cookies and basic usage data;
messages you send to us when you contact support.

2. Payments

Payments and subscriptions are processed by Paddle. We do not store your full card details on our own server. Paddle may collect payment, billing and tax information needed to process your subscription.

3. How we use your information

We use your information to create and manage your account, provide access to digital learning materials, save your learning progress and preferences, improve the website, respond to support requests, keep the platform secure and meet legal or administrative obligations where required.

4. Cookies and local storage

We may use cookies and local storage to keep you logged in, remember your language preference, support platform security and improve basic website functionality.

Some pages may include third-party content, such as embedded videos or payment services. These third parties may use their own cookies or similar technologies.

5. Sharing information

We do not sell your personal information. We may share limited information with trusted service providers only where needed to operate the platform, process payments, provide hosting, improve security or comply with the law.

6. Data security

We take reasonable technical and organisational steps to protect user information. No online system can be guaranteed to be completely secure, but we work to keep the platform safe and reliable.

7. Data retention

We keep personal information only for as long as needed to provide the service, manage your account, meet legal obligations, resolve disputes and maintain security.

8. Your rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information. You can contact us if you want to make a privacy request.

9. Children

Poqantka is not intended for children under 13. If you believe a child has provided personal information without appropriate consent, please contact us.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact

If you have questions about this Privacy Policy, contact us at: contact@poqantka.com